This plain-language policy explains the information GDELT Cloud uses to operate accounts, subscriptions, product access, and support.
We collect account details such as email address, authentication identifiers, subscription status, plan information, and support messages.
We collect product usage telemetry such as API endpoints used, feature access, timestamps, status, row counts, query units, and related operational metadata.
We use account and usage information to provide the service, enforce plan limits, secure API and MCP access, debug issues, improve product workflows, and support customers.
We use aggregated usage patterns to understand product adoption and prioritize improvements.
GDELT Cloud relies on trusted infrastructure, authentication, payment, analytics, and communication providers to operate the product.
These providers process information only as needed to provide their services to GDELT Cloud.
We retain account, billing, usage, and operational logs as needed to operate the product, support users, enforce limits, and maintain security.
We use reasonable technical and organizational measures to protect account and API access information.
Email hello@gdeltcloud.com for privacy questions, account deletion requests, or corrections to account information.
